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Error / Installation Notes

If errors occur during installation or execution, some suggested causes and solutions are: 

  • Not logged on as a local user or a domain user (Win NT, 2000, XP). You may have to log in as an user with administrative privileges to install software that uses new system components. (This should not normally be a problem with this programme.)
  • Windows NT4 (and possibly older versions of 2000) may require msstdfmt.dll to be installed. Download this file and place it in the  c:\winnt\system32\ directory and register this dll by entering and executing from the command line: regsvr32 c:\winnt\system32\msstdfmt.dll 
  • Incomplete installation or conflicts with other running programs during installation.  Try installing from a clean boot.
  • Errors can be caused by anti-virus software. Try turning it off temporarily during installation.
  • Corrupted setup file as the result of incomplete for faulty download. Try re-downloading the setup file.
  • Make sure you have installed the latest Windows Service Packs (a.k.a., bug fixes) from Microsoft. Windows updates are available from: http://windowsupdate.microsoft.com/
  • Please uninstall any previous versions of the Multipactor calculator before re-installing the new one.
  • Be sure to  have the minimum screen  resolution set to  1024x768  pixels
  • To be able to read the ECSS multipactor standard and the operating manual on-line from within the programme, an Acrobar reader is required. The installation of Acrobat Reader iss. 5 or higher is strongly recommended.
    http://www.adobe.com/products/acrobat/readermain.htm